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CCA: Launch of Scottish Customer Service Awards 2012 - MarketWatch (press release)

CCA: Launch of Scottish Customer Service Awards 2012
MarketWatch (press release)
GLASGOW, Feb 06, 2012 (BUSINESS WIRE) -- A new recognition programme focused on customer service excellence in Scotland was launched today. The Scottish Customer Service Awards is a new recognition programme that will identify innovation and excellence ...

Wendy's undergoes a customer service makeover - WKMG Orlando

Wendy's undergoes a customer service makeover
WKMG Orlando
Wendy's has not announced a timetable for its customer service makeover. The company may also change its look. Right now, Wendy's is testing various new restaurant designs around the country featuring a fresh look with fireplaces and loft-style ...

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Business Watch: Tarwater's stresses customer service - Topeka Capital Journal

Business Watch: Tarwater's stresses customer service
Topeka Capital Journal
I stress when I hire my help, whatever you do, customer service has got to be key, because they can buy it somewhere else right down the road.” In the past year, Tarwater took some major steps toward making sure his customers find everything they need ...

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Free customer service training - Daily Comet

Free customer service training
Daily Comet
The Terrebonne Economic Development Authority is offering a free course in customer-service etiquette at 6 pm Monday at the main branch of the Terrebonne Parish Library, 151 Library Drive, Houma. The training will include advice on how to present a ...

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Customer service seminar this week - Worthington Daily Globe

Customer service seminar this week
Worthington Daily Globe
WORTHINGTON — Minnesota West Community and Technical College and the Worthington Area Chamber of Commerce will offer the seminar “Creating and Building Exceptional Customer Service” from 3 to 5 pm Thursday in room 115 on the Worthington campus.

JD Power: Verizon & Virgin Best Service – 4G LTE Factors - Wireless and Mobile News

Android Community

JD Power: Verizon & Virgin Best Service – 4G LTE Factors
Wireless and Mobile News
Verizon ranked highest in customer service for postpaid contracts, while Virgin Mobile ranked highest for prepaid. 4G customers contact customer service frequently, especially during network problems. Smartphone customers have higher rates of problems ...
JD Power: Verizon has the best customer serviceCNET
Verizon tops the US in customer service, says JD Power and AssociatesAndroid Community
Newest JD Power Report Shows T-Mobile Dropping To Fourth Place For Customer ...TmoNews
androidandme.com -BGR -SlashGear
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ATandT Customer Service a Different Story, Depending on the Teller - eWeek

TechJournal South

ATandT Customer Service a Different Story, Depending on the Teller
eWeek
AT&T, which rated lowest of the four major carriers in a recent JD Powers and Associates customer care survey, would like to direct your attention to an also-recent Vocalabs National Customer Service Survey (NCSS), in which it came out on top.
AT&T Ranks No. 1 in Customer Service SurveySacramento Bee
AT&T takes top spot in mobile customer serviceSlashGear
AT&T Tops Customer-Service Survey as Sprint, T-Mobile DiveChannel Partners
TechJournal South
all 37 news articles »

Free Social Media Customer Service Platform For Small Businesses - PAB News

New York Times

Free Social Media Customer Service Platform For Small Businesses
PAB News
Unlike other user interfaces such as TweetDeck, Desk.com is designed to help SMEs convert basic customer service skills into social media engagement. The Desk.com dashboard is targeted towards those small busineses that rely on social media websites ...
Interview: Salesforce Talks Desk.com, Its New Customer Service PlatformWebProNews
Salesforce Bets Small Companies Need Social Media TooNew York Times (blog)
Here Comes desk.comEnterprise Irregulars
CRM Buyer
all 7 news articles »

Webcredible study strengthens case for 'social customer service' - Econsultancy (blog)

Webcredible study strengthens case for 'social customer service'
Econsultancy (blog)
In general, people are more likely to go online to wax lyrical about bad customer service, but for online retailers, there's really no other way. On this point, though negative chatter is not neccessarily an indication of the lack of success of a ...

New management making customer service their priority - OurHometown.ca

OurHometown.ca

New management making customer service their priority
OurHometown.ca
The staff are serious about making customer service their priority and assisting clients to achieve their goals. So much so, that every Friday they are ready, willing and able to accompany interested clients on a lunch hour walk.

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